While Voice over Internet Protocol (VoIP) offers significant advantages — including cost efficiency, scalability, portability, and high-quality audio — it also introduces specific security risks. One such threat is telephony denial-of-service (TDoS). In the following article, we explore what TDoS is and how you can strengthen your VoIP infrastructure against it. What is TDoS? TDoS […]

Not sure whether to upgrade your phone system to Zoom Phone or stick with traditional Voice over Internet Protocol (VoIP)? This simple guide explains the key differences without the jargon so you can decide what works best for your business. What’s the difference? Traditional VoIP systems have been around for a while, enabling phone calls […]

Have your Voice over Internet Protocol (VoIP) calls been dropping or sounding garbled? While VoIP phone systems offer plenty of benefits, their performance depends heavily on network quality. Setting up VoIP Quality of Service (QoS) can help ensure clear and reliable communication. What is VoIP Quality of Service? VoIP QoS refers to managing and prioritizing […]

The familiar blue icon of Skype has been a staple for online conversations for years. However, with Microsoft set to retire the platform on May 5, 2025, it’s time for businesses to look for other options. The good news? Business communication tools have evolved dramatically, offering a wealth of smarter, more integrated alternatives that can […]

As small and mid-sized businesses (SMBs) seek to improve team collaboration and customer service, many are turning to a powerful combination: UCaaS and CCaaS. Together, these cloud-based solutions create a smoother, more efficient experience by bridging internal communication with customer support. This article explores why this convergence matters, outlines its key benefits, and offers guidance […]

If you’re switching to Voice over Internet Protocol (VoIP), you might wonder if your internet bandwidth is up to the task. While VoIP doesn’t use as much data as you might think, it does require a consistent and reliable connection for smooth communication.

Transferring your unified communications (UC) system to the cloud unlocks enhanced flexibility, broad accessibility, and simplified management. However, making the switch without disrupting business operations requires careful planning. This guide explores key steps to ensure a seamless migration, including hybrid adoption and performance testing.

With the integration of 5G technology, VoIP (Voice over Internet Protocol) systems can reach new levels of performance, enhancing speed, reliability, and efficiency. Whether you’re managing remote teams, handling customer inquiries, or streamlining internal communication, 5G can revolutionize the way you use VoIP. Let’s explore the key benefits that 5G brings to VoIP and tips […]

In today’s workplace, clear and effective communication is essential, especially for teams using Voice over Internet Protocol (VoIP) systems. Whether you’re handling customer calls, participating in virtual meetings, or collaborating with colleagues, the right VoIP headset can make a significant difference in your experience.

Business IT trends come and go, but Voice over Internet Protocol (VoIP) systems remain at the forefront of modern business communication. With 2025 on the horizon, now is the time to make sure your VoIP infrastructure can handle new challenges and make the most of emerging opportunities.