Every conversation in business carries value, whether it’s a sales pitch, a customer complaint, or an internal team discussion. Recording business calls is a powerful tool not just to recall important information, but also to improve overall business operations. What are the benefits of call recording? Call recording has several advantages that make it a […]

In today’s workplace, clear and effective communication is essential, especially for teams using Voice over Internet Protocol (VoIP) systems. Whether you’re handling customer calls, participating in virtual meetings, or collaborating with colleagues, the right VoIP headset can make a significant difference in your experience. But with so many options available, how do you choose the […]

Business IT trends come and go, but Voice over Internet Protocol (VoIP) systems remain at the forefront of modern business communication. With 2025 on the horizon, now is the time to make sure your VoIP infrastructure can handle new challenges and make the most of emerging opportunities. From adapting to the latest security protocols to […]

Microsoft Teams has become a cornerstone for business communication, but VoIP calls through Teams can occasionally suffer from issues such as choppy audio or delays. Fortunately, there are ways you can improve call quality, such as optimizing your network capabilities, using the right IT tools, and conducting proactive maintenance. To help you address these issues, […]

If you’re noticing issues such as dropped calls or poor audio quality with your VoIP setup, you’re not alone. While VoIP phone systems offer many benefits, they don’t always deliver flawless performance. Fortunately, VoIP quality of service (QoS) can help resolve these issues. In this guide, we’ll explain the importance of VoIP QoS and provide […]

More and more businesses are embracing Voice over Internet Protocol (VoIP) phone systems for their communication needs, enabling them to enjoy benefits such as flexibility and cost savings. However, there are still plenty of business owners who hesitate to make the switch due to security concerns. In this article, we’ll address common questions about securing […]

In this blog post, we will discuss the key differences between proprietary and open-source VoIP. We will discuss the technical aspects of each type of software, as well as the advantages and disadvantages of each to help you decide which one is best for your business. What is a proprietary VoIP system? Proprietary VoIP are […]

With the rising popularity of Voice over Internet Protocol (VoIP) systems in business communication, security threats that target them are becoming more common. A compromised VoIP system can lead to data breaches, unauthorized call charges, and disrupted services. But how can you tell if your system has been infiltrated? This article breaks down the warning […]

Picking the right business phone system for your organization can be challenging, considering the wide range of options available on the market. It’s therefore essential to understand the basics of business phones so you can choose the best solution for your needs. This guide breaks down everything you need to know, from traditional systems to […]

As traditional phone systems become obsolete, businesses are turning to more innovative communications solutions. Voice over Internet Protocol (VoIP) services offer a novel and flexible alternative, providing advanced capabilities that can significantly improve your operations. By leveraging the following VoIP services, you can give your business the boost it needs to thrive. Core communication services […]