Portland Managed Services
Call Us Now At
503-241-3499
8 Reasons to Choose Us for IT Support
1. 60-Minute Response Guarantee
When technology issues slow down your business, you shouldn’t have to wait hours for support. Our experienced technicians answer immediately or will respond within 60 minutes, and if we don’t get back to you within that timeframe, you don’t pay. This commitment ensures you receive fast, reliable IT assistance when you need it most.2. Same-Day IT Repairs
Every minute spent dealing with computer or network issues affects your productivity. Our remote support and same-day repair options help resolve technical problems faster (mostly within the same day), so your employees can get back to work without unnecessary delays.3. 100% Satisfaction Guarantee
Our IT support & technology consulting services will give you the satisfaction you deserve. We will bend over backwards to make you happy with our IT management & network support services.4. Zero Surprises Policy
Before starting any repair, maintenance, or project, we review potential risks and explain the process clearly. You’ll always know what work is required, what it involves, and what to expect before moving forward.5. We Do Straightforward Talks
IT shouldn’t be confusing. Our experts explain problems, solutions, and recommendations in clear language so you can make informed decisions without dealing with complicated technical terms.6. On-Time & On-Budget Guarantee
Unexpected charges and project delays can disrupt your plans. We provide accurate billing, clear project expectations, and upfront approval for services so you stay in control of your IT investment from start to finish.7. Back up & Data Security
Keeping up with this is a full-time job on its own. In today’s day and age, we rely heavily on the data we collect and store. Our clients depend on us to keep the information they provide us safe.8. No Nickle and Diming
Our service agreements aren’t full of weasel clauses and exclusions; you’ll know exactly what you’re paying for and what you can expect – no “gotchas” or hidden fees.
The Greater Portland/Vancouver Area's One-Stop Shop
For All Your Technology Needs
Our Onboarding Process
1. Schedule Your Initial Consultation
We will start by discussing your business needs, current technology challenges, and long-term goals with our team. We’ll learn about your existing IT environment and identify areas where improvements can make the biggest impact.
2. Evaluate Your Current IT Environment
We review your systems, network infrastructure, and overall technology setup to uncover risks, inefficiencies, and opportunities for improvement.
3. Identify the Right IT Solutions
Based on our findings, we recommend solutions that align with your business goals, budget, and operational needs. Our approach focuses on improving reliability, security, and performance.
4. Build Your Customized IT Strategy
We create a tailored IT plan that outlines the right services, technologies, and support approach to help your business operate more efficiently and stay prepared for future growth.
5. Start Ongoing IT Management and Support
Once your plan is implemented, our team provides continuous monitoring, regular maintenance, and responsive support to keep your technology running smoothly and minimize potential disruptions.
Take the first step toward better technology management.
See What Businesses Are Saying About Us
Morale has soared!
Portland Managed Services is just the company that could look broadly and deeply within our organization and helped us to develop an IT strategy for the future. An amazing benefit is working with Dave Johnson is that our productivity is up and employee morale and satisfaction has soared. The simple reason: we don't have network outages any longer, so staff can get their jobs done.
Jay C., VP Technical, Project Management Training and Consulting
Computer Caused Chaos Is a Thing Of The Past
There are a couple of benefits of having Portland Managed Services take responsibility for my network…the biggest difference is that my systems are now much more reliable and I don't have key employees scrambling around trying to find an available system whenever something went wrong.
I needed an organization that will act as an extension of my company, and keep my IT systems up and running so I don't have to, and this is what Portland Managed Services provide for me.
Laura O., Owner, Warehousing and Transportation
FAQs About Our IT Support & Services Offering
1. What kinds of businesses usually work with your IT team?
Most of the organizations we support are small and mid-sized businesses that rely on technology every day but don’t want the burden of managing IT internally. Our Portland Managed Services team helps keep systems running so business owners and staff can focus on their work instead of troubleshooting technology.
2. What should we do if our systems suddenly stop working during the workday?
The best step is to contact our support team right away. We investigate the issue quickly to determine what caused the disruption and work to restore access so employees can continue working.
3. Can you help even if another company originally set up our computers and network?
Yes. Many businesses come to us with systems installed years ago by other providers. We review the environment, understand how everything is configured, and then provide support moving forward.
4. Do you only help businesses located directly in Portland?
Many of the companies we assist are based in Portland and nearby areas. If you’re unsure whether we can support your location, simply reach out; many technical issues can also be resolved remotely.
5. How do we get started if we want your team to manage or support our IT?
The easiest step is to contact our IT team and explain the challenges your business is facing. From there, the technicians at Portland Managed Services review your current setup and recommend the best way to support your systems.
Not ready to call us just yet?
Everyone’s talking about the cloud, and for good reason - when managed properly, a move to this new technology landscape can help your business to do more with less, work more efficiently, and save time and money. But do you understand what’s involved in a cloud transition? It’s important that you appreciate what the cloud really is before you commit your systems to it, and that’s exactly what our FREE report helps you to get a hold of. Inside, you’ll find the five critical facts every business owner must know about before moving their network to the cloud - including what most IT consultants either don’t know or will choose not to tell you. And it’s totally free; it's our way of helping you get the most out of cutting-edge cloud technologies. Just enter your details and this FREE report is yours to download right now.
Order Your FREE Copy Today!
About Portland Managed Services
Since 1995, we’ve made it Netropole’s mission to help small businesses in The Greater Portland/Vancouver Area eliminate computer problems and boost profit-generating productivity. That’s over two decades of assisting companies in developing technology infrastructures that support, rather than hamper, business growth. Whether you have frequent system crashes or ongoing difficulty getting equipment to run at a decent speed, or you need help adding new devices to further boost your company’s capabilities, we understand that you need IT expertise fast. We’ll get you the support you require to work smarter and more efficiently, and we’ll provide proactive network management on an ongoing basis to ensure that your IT really can become the engine that drives your business success.Discover why so many businesses are turning to Portland Managed Services for the best and brightest in IT support.Please call 503-241-3499
