Why your business needs a regular technology review

Technology changes faster than most business strategies do. What was a sensible IT investment two years ago may now be redundant, undersized, or quietly creating security exposure. A technology business review — a structured, periodic assessment of how your IT environment is performing and where it needs to go — is how small and mid-size […]

Why SMBs should rethink communication: Uniting UCaaS and CCaaS

Small businesses are juggling more tools than ever to keep up with customer and employee communication. This article explores how merging Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems into a single cloud-based platform can help SMBs streamline operations, cut costs, and improve both productivity and service quality.

5G: What you need to know about the future of business VoIP systems

Fifth generation technology, or 5G, will significantly enhance the performance of your business’s Voice over Internet Protocol (VoIP) systems. That’s because 5G networks have much higher speeds, greater capacity, and reduced latency than 4G LTE networks.

5 Tips to prevent cloud solutions from breaking the bank

The cloud is a great way for small- and medium-sized businesses (SMBs) like yours to save on IT costs. However, not all business owners are aware of the hidden costs associated with using cloud technologies. In this blog post, we will discuss five cost-saving tips that will help you leverage cloud services without breaking the […]

How will 5G improve VoIP?

Much more of VoIP’s potential would be tapped by businesses, thanks to the enhancements that 5G will bring about. Mobile VoIP VoIP calls rely heavily on sufficient download and upload speeds. For example, when mobile VoIP users on 4G networks are limited to 12 Mbps upload and 2 Mbps download speeds, they experience unstable and […]