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AI-powered VoIP: what businesses can expect

AI-powered VoIP: what businesses can expect

Automating business processes is a necessity for most organizations. While the human element is still important, automation increases time to market and saves money. And because telecom is an essential part of businesses’ operations, AI developers are introducing advances in VoIP telephony that will take automation to a whole new level. Contact center operations Highly […]

The basics of serverless computing

The basics of serverless computing

Serverless computing is one way to reduce management burdens brought about by the need to configure several servers. But before you adopt this technology, it’s important that you first understand its basic principles as well as how you can leverage it to improve your day-to-day operations and, ultimately, your bottom line. What is serverless computing? […]

Amazing improvements in Office 365

Amazing improvements in Office 365

If you’re an Office 365 subscriber, you’re in for some souped-up enhancements. Most involve artificial intelligence (AI) making sense of your data for you, so you spend less time and effort manually processing it. Here are a few of the latest enhancements that’ll give you more time for value-added tasks (and for coffee breaks and […]

Simplify logging in with Windows Hello

Simplify logging in with Windows Hello

Just like in sci-fi movies, Microsoft’s biometric logins can now recognize your face, fingerprint, or eyes when you attempt to access your device. Here’s everything you need to know when setting up Windows Hello. Say hello to fingerprint, iris, and facial scans Windows Hello is an advanced biometric identity and access control feature in Windows […]

The true cost of an ugly website

The true cost of an ugly website

We are taught never to judge a book by its cover. But in this superficial age, looks are everything, especially for websites. Your website is a customer’s first impression of your business, and if it doesn’t wow them, you’re losing money. Follow these best practices so you don’t end up in that situation. A variety […]

Running Windows on Macs through VMs

Running Windows on Macs through VMs

If you own an Apple computer, you might think it’s impossible to install Windows-based software on it. But with operating system (OS) virtualization, you can run any application you want and enjoy exciting new cross-platform features. Configure an entire machine with a few clicks With programs like VMware and Parallels, installing Microsoft’s OS on your […]

5G’s impact in the evolution of VoIP

5G’s impact in the evolution of VoIP

Mobile connectivity is a top priority for personal and business users alike. 5G, or fifth-generation wireless systems, will change not only people’s daily routines but also the way small- and medium-sized businesses (SMBs) operate. Here are three main ways that 5G will change VoIP for SMBs. Improved Video Conferencing The major factor holding web and […]

Get the most out of Office 365 with these tricks

Get the most out of Office 365 with these tricks

Does your organization need to optimize its migration and provision of Office 365? Here are 6 strategies for managing and making the most out of your subscription to Microsoft’s premium cloud-based productivity suite. Declutter your inbox If you’re having trouble managing the overwhelming amount of emails in your inbox, then using Office 365’s “Clutter” feature […]

Get rid of these 5 types of PC clutter

Get rid of these 5 types of PC clutter

Is your PC running slowly? It could be because of all the digital clutter it has to deal with. Clutter can impede your computer’s performance and eat away at its memory. To have your computer performing at top speed again, you need to get rid of these five types of clutter. Here’s how to do […]