Blog

Improve your customer reach with a well-designed website

Most modern businesses build and maintain their own website to reach more customers. It’s good to have an online presence, but know that your competitors are also doing their best to optimize their websites for better brand awareness and profitability. Don’t fall behind — follow these web design trends to increase web traffic and boost […]

5 Business continuity errors to avoid

Business continuity plans (BCPs) are designed to protect an organization’s critical data in case of a crisis. But there is more to BCPs than securing data; it also entails making sure employees are safe during a disruption. If you want an infallible business continuity plan, cover every base and avoid the following mistakes. Mistake 1: […]

Protect your privacy in Windows 10

Since its release in 2015, Windows 10 has gotten a bad rap for supposedly gathering too much personal information from its users. Whether you believe Microsoft’s operating system is invasive or you just want to pull out all the stops to keep your personal information safe, here are some Windows 10 settings you can tweak […]

Everything you need to know about business phones

Should you consider adopting new phone systems for your business? To help you decide, we’ve defined the various types of phone systems, their different life cycles, and technology options in the past and the present. Different phone systems Today’s businesses still use landlines to connect with various stakeholders, such as customers, investors, and suppliers, to […]

How Workplace Analytics improves your team’s productivity

Microsoft Workplace Analytics is a cloud-based service that allows organizations to assess employee performance using data gathered from Office 365. This enables business leaders to identify inefficiencies in how tasks are carried out, and then come up with a strategy for eliminating these in order to increase productivity. How does Workplace Analytics work? A paid […]

Learn why you should only visit HTTPS sites

Everyone uses the internet daily for a variety of reasons: to work, shop, or communicate with other people. Browsing the internet has become so commonplace that we often forget to check whether the websites we visit are safe. Let this serve as a reminder: a website can be deemed safe if the website’s URL has […]

7 Steps to making your data hurricane-proof

Hurricanes are a common occurrence in many parts of the United States. Not only do they destroy property and endanger lives, but they can also disrupt your business’s operations. In this blog, we offer tips on how you can ensure fast access to your data following a disaster and immediately get back to business. Determine […]

Things you need to know about hosted Exchange

Business email servers such as Microsoft Exchange often need infrastructure investments that may be beyond a small business’s budget. A good way to deal with this issue is by using hosted Exchange services. ​​What is Microsoft Exchange? Microsoft Exchange is a messaging system that offers businesses a number of services, including email, calendaring, task management, […]

AI-powered VoIP: What businesses can expect

Automated processes powered by artificial intelligence (AI) makes operations more efficient and effective. For many companies, AI-powered Voice over Internet Protocol (VoIP) is taking telecommunications automation to a whole new level. Here are the things it can offer your business. Interactive voice response (IVR) systems with conversational AI An IVR system is designed to automatically […]