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Disaster recovery myths you can dismiss

Disaster recovery myths you can dismiss

Technology changes so rapidly. With disaster recovery (DR), we see business owners clinging to ideas that no longer apply. What kind of DR myths are still widely accepted by the masses? Here are three that need to be retired immediately.  Tape backups are the best DR solution Backup tapes are physical objects that deteriorate over […]

Hyperconvergence: IT for SMBs

Hyperconvergence: IT for SMBs

Routers, switches, modems, gateways, firewalls, servers, and storage devices — these are just some of the many machines you need to build a network infrastructure that enables effective internal and external communications. Even when pared down to serve fewer users, the costs of building a similar infrastructure were prohibitive for SMBs, at least until hyperconvergence […]

Cool new Windows 10 features are coming!

Cool new Windows 10 features are coming!

Windows 10 is developed as a service, and regularly receives patches and bug fixes. It also gets feature updates at least twice a year, and 2018 is no different. This October, Microsoft unveiled the October 2018 update, also known as Redstone 5, which comes with some amazing new features. Your Phone Windows 10 is getting […]

Which web browser is perfect for you?

Which web browser is perfect for you?

The battle of the web browsers has raged on for years. While the classic rivalry between Netscape Navigator and Microsoft Internet Explorer has long passed, we are now facing a broader field of competition. There are currently four web browsers competing for space in your hard drive, and we’ve drawn up this list of their […]

Boost user productivity with MyAnalytics

Boost user productivity with MyAnalytics

Machine learning is all the rage nowadays, and few vendors are providing as many solutions powered by this new technology as Microsoft does. Office 365 includes “intelligent” functionality for analyzing your employees’ time and coaching them on how to use it more efficiently. What is MyAnalytics? MyAnalytics apply machine learning technology to your employees’ Office […]

Choose from these 5 virtualization options

Choose from these 5 virtualization options

Keeping up with tech trends as a small- or medium-sized business owner is tough. Virtualization is a great example of this. From the boost to network security and ability to scale your workstations and servers according to your business growth, it’s time to start learning more about it. One of the first steps towards virtualizing […]

Irate customers? VoIP features can calm them

Irate customers? VoIP features can calm them

When customers call your help desk, one of the the first things they hear is your automated on-hold message. This message can either uplift or worsen their moods, so you should choose wisely. Follow these simple steps to ensure you don’t frustrate your customers more than they already were. Hire professionals to record your on-hold […]

3 Microsoft Excel tips to master

3 Microsoft Excel tips to master

Every computer user must be well-versed in various office programs, including Microsoft Excel. If you only know a few basic commands, you haven’t fully mastered Excel. Here are a few features that can make your life easier. Pie and Sunburst Charts Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong […]