Azure and XenDesktop may not be household names, but the newest partnership between Microsoft’s cloud platform and Citrix’s virtualization client are making big waves in the industry. Announced at Citrix’s annual partner Summit, the newest thing in virtualization is a win for everyone. For those who don’t know, Azure is Microsoft’s build-it-yourself cloud platform. With […]

Online video chat turns stiff customer service interactions into a more personal experience. Seeing the person you’re talking to makes for a more substantial conversation. With that in mind, businesses ought to integrate such a function if they want to make significant changes to the way they handle customer inquiries. Despite the obvious advantage, few […]

Preceding its general availability, Microsoft has recently rolled out a major update for Microsoft Teams — Window’s version of the cloud-based team collaboration tool, Slack. The latest bundle of features will kick things up a notch, allowing you to do more than IM your manager about your weekly meeting or ask your colleagues to remove […]

Advertisements are invading every corner of our digital lives, but if there were one place users thought they’d be safe, it’d be Windows’ File Explorer. But that’s no longer the case. Microsoft has started advertising products inside the window users access to navigate their hard drive. Thankfully, we know how to disable these ads. Who […]

Adding value to your organization is very different than it was a few decades ago. Whereas business owners previously sought more tangible boosts like equipment and staff, cloud technology has totally changed the game. Now, a single piece of software is all it takes to totally revolutionize your fulfillment and shipping process. First off, we […]

Internet security company Cloudflare revealed a major flaw in their system. The so-called ‘Cloudbleed’ vulnerability leaked customer information from thousands of websites, according to Cloudflare researchers. Fortunately, there have been no signs of exploitation, but that doesn’t mean you should be complacent. Here’s everything you need to know about Cloudbleed. What is Cloudbleed? Although it’s […]

A growing number of small- and medium-sized businesses are turning to social media to help facilitate growth. The reasons are obvious, social media is easy-to-use and capable of reaching an enormous amount of users. That being said, you might be missing out on one of the fastest growing platforms available: Snapchat. Over 71 percent of […]

If knowing is half the battle, virtualization is one for the ages. With more than a decade of history, it’s a tough topic that business owners would be hard-pressed to ignore. Over the years, the terminology has changed and capabilities have gotten even more confusing. If you’ve ever heard anyone use software-defined networking and network […]

The VoIP industry is becoming increasingly hard to define. More and more are voice communications being made over internet connections, and sometimes you may not even realize you’re doing it. WebRTC is a newcomer to the internet-based telephony field. Read on to decide whether it’s for you. What is WebRTC? At its most basic, WebRTC […]

From Word to SharePoint, Office 365 has a lot offer. But each business requires different features from Office 365. Some may prioritize business analytics, while others may be content with no more than the productivity suite and Outlook. If you’re planning to deploy Office 365, first consider your business needs, then use the information below […]