The VoIP industry is becoming increasingly hard to define. More and more are voice communications being made over internet connections, and sometimes you may not even realize you’re doing it. WebRTC is a newcomer to the internet-based telephony field.

From Word to SharePoint, Office 365 has a lot offer. But each business requires different features from Office 365. Some may prioritize business analytics, while others may be content with no more than the productivity suite and Outlook. If you’re planning to deploy Office 365, first consider your business needs, then use the information below […]

If you aren’t using Microsoft’s voice-activated personal assistant, Cortana, you’re missing out on some beneficial, hands-free functionality. Because Cortana is now fully integrated into Windows 10, she can help you launch applications, make dinner reservations, and more.

We can write about disaster recovery planning (DRP) until our fingers bleed, but if we never discuss real-world scenarios it’s all just fumbling in the dark. Examining these successes and failures is the best way to improve your business continuity solutions, and the recent audit of a state government office is rich with valuable takeaways.

“Easy-to-use,” “SEO-friendly,” “open-source,” and “customizable.” These are some of the words that best describe WordPress, currently the most popular Content Management Solutions (CMS) platform. With thousands of websites affected in a recently launched series of attacks, “easy to target,” “hackers’ favorite,” and “prone to attacks” could soon be used to define the experience of running […]

Social media marketing is tricky, to say the least. It’s difficult to allocate the resources that create the desired effect, especially when so many platforms are available. Facebook might be the biggest name in the industry, but that doesn’t mean it will suit your organization.

Although data storage is only one of the many ways to benefit from virtualized hardware, it’s still the most common use of the technology. Despite this popularity, virtualized storage is susceptible to a number of mismanagement catastrophes. We’ve outlined the three most common mistakes when utilizing this technology, right here.

“Follow-me” features from VoIP vendors have revolutionized modern business telecommunications. Because internet-based phone solutions allow office workers to answer one phone number from multiple devices, companies can reduce costs and increase efficiency.

To deliver unparalleled service, Microsoft tests products and features months before they’re released to the public. One of the ways they do this is with the Office Insider program, a voluntary Office 365 subscription that gives participants a sneak peek into future Microsoft developments.

Microsoft has announced that it will bring back free Windows 10 upgrades, but on one condition: Only small- and medium-sized businesses that have previously passed on the offer are eligible. So if you or someone you know has declined Microsoft’s previous proposition, here are some reasons you might want to reconsider.