Windows Server 2019 announced

If Microsoft’s latest server software is any indication, the virtualization trend shows no signs of slowing down. The first preview of Windows Server 2019 was released in March and includes a number of features focused on IT efficiency. Let’s take a look at the most valuable updates for small businesses.

How to calculate the TCO of VoIP

Choosing whether or not to deploy VoIP phone systems is an easy decision. But choosing a system that works for your business can be difficult, with all the products, vendors, features, and data plans available. Oftentimes, however, selecting a VoIP system comes down to calculating the total cost of ownership (TCO). What is TCO? The […]

Microsoft announces new features for Teams

Microsoft has recently announced new features for Microsoft Teams. These features are expected to bring users greater convenience and improved communication, and ultimately increase its appeal to a wider market. Cortana Integration One new feature that Microsoft will bring to Teams is Cortana, Microsoft’s virtual assistant.

Windows 10: New accessibility features

Microsoft is working on improvements for Windows 10’s accessibility features, which will be introduced later in the year. Some of these are already available to preview through the Insider Program, but everyone else will have to wait. Here’s what’s coming: Better Ease of Access settings Some users rarely tinker with their computer’s accessibility settings because […]

4 reasons to record your calls

Call recording is not a new feature in VoIP but rather one that is underutilized especially in businesses with less focus on customer communication. When used correctly, it can boost customer satisfaction and strengthen business reputation. #1. Improve customer service One of the most important reasons why businesses should always record their calls, no matter […]

Make the most of Office 365

Maximizing your Office 365 investment is easier said than done. Sure, you use Outlook and SharePoint all the time, but there are loads of features you’re probably not using. If you’re looking for ways to make the most out of your Office 365 subscription, you’re in luck because that’s what we’re discussing today.