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Order management systems (OMSs) nowadays are more powerful and more intuitive than ever, which is the main reason why a growing number of businesses deploy one. What are the benefits of having one for your e-business? First off, we need to clarify that inventory management systems (IMSs) are not the same as OMSs. The former […]

You’ve probably heard that virtualization saves money, but how can you take advantage of this? Did you know that choosing not to virtualize can hurt your business? Answer these four questions to discover why virtualization is good for you.  Studies have shown that over 70% of IT budgets go to “keeping the lights on.” If […]

Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its telephony solution, errors can be lessened through call recording. Find out how this helpful VoIP feature can benefit your organization. #1. Improve customer service One of the most important reasons […]

Need help getting some work done? Microsoft constantly releases new Office 365 features that can give you an edge over the pile of work on your computer. With some of the new Office 365 features, you can Skype over a document with your coworkers, plot charts into Excel with ease, and even sign for a […]

In May 2019, Microsoft will be releasing another Windows 10 major update with security patches, bug fixes, and new features. More than improving user experience, these updates will help your organization secure your IT systems. If you can’t afford to let an update be a long and frustrating process, here are some tips that will […]

Many small- and medium-sized businesses (SMBs) nowadays build and maintain their own website to reach more customers. But because a majority of your competitors also have a website, an underperforming site just won’t do. Follow these web design trends to increase web traffic and boost your bottom line. Scrolling Scrolling is a convenient method to […]

Events out of your control can disrupt your business operations. While you can’t necessarily control the unexpected, you can take some precautions to prevent most business disruptions. Here are some things to consider when developing a business continuity plan (BCP). Backup your data, applications, and servers Today, companies are more dependent than ever on IT […]

Hypervisors have changed the game of cybersecurity. They provide unmatched cyber protection for your data as they keep it in the cloud. However, hypervisors still have vulnerabilities that hackers can exploit. Find out how their weak points can be addressed. A hypervisor is a software application that distributes computing resources (e.g., processing power, RAM, storage) […]

Your company has decided to avail of Voice over Internet Protocol (VoIP) and has given you the task of choosing between the two types of phones: traditional desk phones (hardphones) or software-based phones (softphones). To help you decide, we’ll break down the benefits of each type. What’s a hardphone? A hardphone is a desk phone […]

It may seem as if Office 365 is merely Microsoft’s way of joining the online subscription bandwagon, but that’s not the case. O365 is Microsoft’s way of upgrading its ubiquitous Office suite by augmenting it with cloud features. Office apps and the files you create with them are accessible wherever there’s an internet connection, but […]