If you don’t want to be overwhelmed with the influx of calls from customers this holiday season, it’s important to optimize your Voice over Internet Protocol (VoIP) system for maximum efficiency. Be ready for anything — read on for tips that can help you optimize your VoIP system. Inspect your VoIP equipment Sometimes, issues with […]
VoIP optimization tips: Don’t let the holidays overwhelm your business
Tips to optimize your VoIP systems for the holidays
Many customer-facing businesses often experience a surge in customer calls during the holidays. It’s therefore important that your Voice over Internet Protocol (VoIP) phone systems are capable of handling the increased network demands and activity during one of the busiest times of the year. To ensure customer satisfaction during the holidays, here’s how you can […]
Microsoft ending support for Office 2013
To make sure enterprises get the most out of their Office 365 package, Microsoft announced it will no longer support Office 2013 by the end of February. Instead, the tech giant will push enterprises to upgrade to Office 2016. If your business is still using the 2013 version, here are some things you need to […]