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CRM tips and tricks for beginners

CRM tips and tricks for beginners

Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of it.

Google Cloud gets new Citrix features

Google Cloud gets new Citrix features

More businesses are moving their operations to the cloud, but sadly some applications are getting left behind. Today, customers want to access their desktop software as easily as they can access their G Suite apps from any device. Luckily, Google listened to their customers and developed new features with Citrix.

Dedicated circuits improve VoIP calls

Dedicated circuits improve VoIP calls

VoIP (Voice over Internet Protocol) service providers are fully aware of the causes of static, dropped calls, and other problems that occasionally diminish call quality, and may offer higher speed plans as a solution. The same problems may persist and you may end up switching to other providers, but it’s not likely to eliminate the issues.

Introducing Microsoft 365

Introducing Microsoft 365

Microsoft pays more attention to customer feedback than you might think. Many business owners who complained about having to purchase Office 365 and Windows 10 separately are finally getting what they wanted: Microsoft 365.

Microsoft 365 combines Office 365 and Windows 10 into one solution, which will be available in two plans: Microsoft 365 Business and Microsoft 365 Enterprise.

Six Gmail tips your business needs

Six Gmail tips your business needs

For most small-business owners, processing email takes up a good chunk of the day. If you use Gmail, you’re already working with a powerful platform with numerous productivity-enhancing features. But what if you could streamline the process even further while ensuring each message is dealt with appropriately? These Gmail tips will do the trick.

Amazon releases high-end virtual desktops

Amazon releases high-end virtual desktops

It’s nearly impossible to discuss virtualization without bringing up Amazon Web Services (AWS). It was one of the first big names in user-friendly virtualization services and it’s only gotten better over the years. With its latest release, AWS is providing customers with some serious computing power.