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September 11th, 2014

MobileGeneral_Sep08_AWhen you go to upgrade your phone you may consider selling your old one. However, one issue you may face is having a number of apps on your device that contain personal information. You need to take care that you deauthenticate apps when you're considering getting rid of, or selling your upgraded devices. The next question is which apps should you be looking out for?

What exactly is deauthentication?

Some apps, although not all, require that you authenticate your device in order for them to work. Many developers who ask users to authenticate their device do so in order to either prevent copies of the software from being created and utilized, or to ensure that the device and app can communicate securely.

Some examples of apps that ask for authentication include those that use multi-factor authentication, password managers, and apps that require a subscription or credit card information, etc. On some devices you even need to enter a code or key, much like installing software on a new computer, in order to activate all the features of the app.

The main reason many developers require authentication is connected to security. As security is becoming an ever more pressing issue, there is a good chance that we will see more apps asking users to authenticate their devices in the future.

The issue with this is that when you go to sell your device you will likely need to purchase the app again or the buyer of the device won't be able to set up their own account.

Common apps you should deauthenticate

Apps with subscription services: This includes apps like Google Play Music, Spotify, Office for iPad, cloud storage apps that you have linked your device to, etc. These apps are usually either linked with your device or your phone number so it is a good idea to deauthenticate them.
  1. Kindle app: The Kindle app is actually linked to your device and users who want to use the app will likely not be able to if the device is linked to your account. You can unlink devices by going to the Amazon site, logging in and selecting Manage your Content and Devices when you hover over your account name.
  2. Password management apps: These apps usually require that you authenticate your device to use a particular service. If you try to log in on a new device, these apps may not work properly.
  3. Chat apps: Some chat apps like WhatsApp or Line require that you register for the service using your phone number. If you are keeping your number, you shouldn't have to deauthenticate, but if you are getting a new number, you should go into the account settings of each app and unlink your number. WhatsApp for example has a feature that allows you to move your number to a new device.
  4. Any app or service that you have linked credit card information to: While you ordinarily don't have to physically deauthenticate these apps, as the information is usually linked to an account and password, it is a good idea to unlink your credit card with any app on your phone before you hand it over. This will help ensure that credit card information is not stored or accessible.
When it comes to the major app stores, e.g., Windows Phone Store, Google Play, and iTunes, you will often see that your device has been linked to your account. If you are going to sell your device, the best course of action is to reset using the factory reset option. This will delete all data and installed apps on the device. This will often be enough to deauthenticate all apps.

If you are looking to learn more about getting rid of your older devices, contact us today.

Published with permission from TechAdvisory.org. Source.

September 10th, 2014

Office_Sep08_AHave you ever been working with a list in Excel and had to combine more than two cells into a new cell? The seemingly easiest way to do this is to copy the contents from both cells and paste them into the new cell, then edit them for spacing. But, did you know that there is actually a formula called concatenate that you can use to combine contents and display this in new cells?

Using the concatenate formula to combine cells

If, for example, you have a spreadsheet with first names in column A, last names in column B, and want to combine them into column C to display the full name you can do so by:
  1. Clicking on cell C2 (or the row where the information you want to combine is)
  2. Typing =concatenate(
  3. Clicking on cell A2 and then adding a comma (,)
  4. Clicking on cell B2 and closing the formula with a closing bracket
  5. Hitting Enter
You should see the two cells are now combined in cell C2, with the formula for cell C2 reading:

=CONCATENATE(A2,B2).

The problem is, there will be no space inbetween the letters or numbers, so you will need to edit the formula to read:

=CONCATENATE(A2," ",B2)

The double quotations with a space in between them tells Excel to add a space to the cell in between the contents of A2 and B2.

If you have more than two columns you would like to combine, then simply add a comma after each cell. If for example you have three columns (A1, B1, and C1) you would enter the formula:

=CONCATENATE(A1 " ",B1 " ",C1) in column D1.

Combining two cells without concatenate

While concatenate works well, there is actually a shortcut that you can use which involves the ampersand '&':
  1. Click on cell C2 (or the row where the information you want to combine is)
  2. Type =
  3. Click on cell A2 and then type & in the formula.
  4. Click on B2 and hit Enter
You should see the contents of A2 and B2 combined together in C2. If you click on cell C2 and look at the formula, it should read: =A2&B2.

The only problem is, there won't be a space between the content. To add a space, you can edit the formula so that it reads:

=A2&" "&B2

Note the space between the two quotation marks. This tells Excel to add a space between the contents of A2 and B2.

Once you have the base formula on one cell, you can press the small box at the bottom of the cell and drag it down the row so that the other information can be quickly compiled. This makes it much easier than having to copy and paste the content individually. And, If you would like to learn more Excel tips, contact us today. We can save you valuable time and resources.

Published with permission from TechAdvisory.org. Source.

September 3rd, 2014

BCP_Sep02_AMany people wonder why it’s necessary to perform business impact analysis (BIA) when they’ve already invested a large amount of time on a risk assessment. The answer is simple: because the purpose of a BIA is different, and wrong results could incur unnecessary expenses or create inadequate business continuity strategies. To that end, let’s take a look at five tips for successful business impact analysis.

Five tips for successful business impact analysis:

  1. Treat it as a (mini) project: Define the person responsible for BIA implementation and their authority. You should also define the scope, objective, and time frame in which it should be implemented.
  2. Prepare a good questionnaire: A well structured questionnaire will save you a lot of time and will lead to more accurate results. For example: BS (British standard) 25999-1 and BS 2599902 standards will provide you with a fairly good idea about what your questionnaire should contain. Identifying impacts resulting from disruptions, determining how these vary over time, and identifying resources needed for recovery are often covered in this. It’s also good practice to use both qualitative and quantitative questions to identify impacts.
  3. Define clear criteria: If you’re planning for interviewees to answer questions by assigning values, for instance from one to five, be sure to explain exactly what each of the five marks mean. It’s not uncommon that the same event is evaluated as catastrophic by lower-level employees while top management personnel assess the same event as having a more moderate impact.
  4. Collect data through human interaction: The best way to collect data is when someone skilled in business continuity performs an interview with those responsible for critical activity. This way lots of unresolved questions are cleared up and well-balanced answers are achieved. If interviews are not feasible, do at least one workshop where all participants can ask everything that is concerning them. Avoid the shortcut of simply sending out questionnaires.
  5. Determine the recovery time objectives only after you have identified all the interdependencies: For example, through the questionnaire you might conclude that for critical activity A the maximum tolerable period of disruption is two days; however, the maximum tolerable period of disruption for critical activity B is one day and it cannot recover without the help of critical activity A. This means that the recovery time objective for A will be one day instead of two days.
More often than not, the results of BIA are unexpected and the recovery time objective is longer than it was initially thought. Still, it’s the most effective way to get you thinking and preparing for the issues that could strike your business. When you are carrying out BIA make sure you put in the effort and hours to do it right. Looking to learn more about business continuity? Contact us today.
Published with permission from TechAdvisory.org. Source.

August 27th, 2014

socialmedia_Aug26_AHave you ever looked at images and visuals posted by businesses and users on Instagram? While many users take photos using their mobile devices, there are many images that simply look way too good to be taken with a phone camera, especially the ones without filters. Many business owners want to know how they too can take quality images like these too.

The truth behind some of Instagram's best images

Those awesome Instagram photos we see aren't always taken using mobile phones. Instead, many users use digital cameras which offer much better image quality. You can capture some amazing shots with a higher end DSLR cameras with multiple lenses.

If you have one of these cameras and are looking to create high-quality images for Instagram, or any other social media site, you may be slightly confused as to how to get the images onto the platform - especially since many of us use this via the mobile app. To make uploading a little easier, here is a brief guide detailing how to get images from your digital camera onto Instagram.

1. Transfer and process images

Once you have taken photos with your camera, you will need to get them off of your camera's memory and onto your computer's hard drive. Most camera's have apps that allow you to do this, so be sure to follow the instructions in the app that came with it.

When your images have been transferred to your computer, you are likely going to want to process them a little bit. This is especially true if you have a DSLR or other high-end point-and-shoot which takes RAW images. These can be quite large and are not compatible with Instagram.

Most images taken with a camera are quite large in size, so you are going to need to use an image editing program like Adobe Photoshop, or free tools like Pixlr to process them. What you are looking to do is to crop your images so that they are square.

If you are used to the advanced photo editing features, then do your edits before cropping. When you crop your images you should crop or resize them so that they are 640X640 pixels. This is the size of all images taken using Instagram's camera app.

Also, be sure to save the images as JPEGs, as this is the image format used by most smartphone cameras.

2. Save processed images in their own folder

It helps to create a folder somewhere on your hard drive (we recommend in the same folder where you save all of your other folders) that is specifically for images you want to post on Instagram.

When you have processed and edited the images to your liking, save the images here. Try using an easy to use file name like the date and a letter or note so you can easily tell which images are which, so you know which to use.

3. Move the images to your device

You can move images using the cloud or by manually transferring the images to your phone. If you decide to manually transfer your files, you will need to plug your device into your computer.

For users with iPhones, you can open iTunes and click on your device followed by Photos. Then select the box beside Sync photos from. Select the file you created in the step above and then Sync to transfer the images over.

For users with Android devices, plug your phone into the computer and drag the folder you created in the step above into the Photos folder of your Android device.

For Windows Phone users, plug your device into your computer and open My Computer on your desktop. You should see your device listed in the window that opens. Open the file system for your device and drag the image files you created above into the Photos folder of your phone.

If you choose to use the cloud to transfer your files, use the operating system's cloud (e.g., iCloud, Google Drive, or OneDrive) to upload the files. Just be sure to use the same account as the one on your phone.

4. Add images to Instagram

Once the photos are either on your device, or in the cloud, you can now upload them to Instagram. This can be done by:
  1. Opening the app and tapping on the camera icon.
  2. Tapping on the button in the bottom left of the screen.
  3. Selecting where the image is located on your device. E.g., the Gallery app if you placed the photos in your phone's hard drive, or the cloud service you used.
  4. Editing them as you see fit.
Once this is complete, you should be able to post your images as you usually do with any other Instagram image on your phone. Take the time to add filters, and hashtags as well as a good description before you post.

If you would like to learn more about using Instagram to share your images then get in touch and we will show you the advantages of the bigger picture.

Published with permission from TechAdvisory.org. Source.

Topic Social Media
August 26th, 2014

VoIP_Aug18_AVoIP, or Voice over Internet Protocol, has become one of the main forms of voice communication used in businesses of all sizes. Because the system uses an Internet connection, many companies often experience decreased costs while being able to do more with than they could with their traditional phone line. While almost every business can benefit from VoIP, there are a few important issues businesses who are considering switching over should be aware of.

1. Faxing can be tough with VoIP

Fax machines were designed on an analog system and therefore may have trouble working with a digital system like VoIP. This is especially true for businesses who are using older fax machines. We aren't saying faxing is impossible, but you likely will not be able to simply plug your fax machine into a VoIP line and start sending/receiving faxes.

What you will most likely need is to install a few extra components such as an adapter that supports T38 protocols. The T38 protocol was developed specifically to change analog fax signals into a digital that can then be sent via VoIP.

Therefore, if you use fax machines in your office, you should be sure to ask potential providers if their systems support faxing, and if your machines will be supported, or if there are any extra components needed.

2. Credit and debit terminals may not be compatible

Many business owners who look to move to VoIP systems often forget to also look at how their payment systems work. If you are using older credit or debit terminals on a landline they may actually be dial-up based, which means they will not work with VoIP. While most businesses already use newer models that support ethernet connections, and therefore VoIP, some are still using older systems. If this is the case, then you will need to contact your terminal provider for an upgrade, or new IP-terminals.

3. Older alarm systems may not work

Businesses with physical storefronts likely have alarm systems in place. The problem with this is that many older systems rely on traditional phone lines in order to signal emergency services should the alarm go off. If you are planning to upgrade to VoIP, you should make sure that the alarm system you have is compatible, or can be connected to VoIP.

If this is not the case, you may need to upgrade to a more modern alarm system. We strongly recommend checking with both the alarm provider and your VoIP provider if your alarm systems will still work.

4. VoIP requires broadband connections

We have seen cases before where businesses have invested in a VoIP system only to find out they don't have a broadband connection that is strong enough to support VoIP effectively. In order for VoIP systems to function, you need to have a broadband connection with a fairly strong amount of bandwidth. This is especially important for businesses in rural areas where broadband speeds can be limited based on distance.

It can be tough to figure out if your broadband connection will support VoIP, but you can test the connection before you agree to purchase it. Asking a potential provider for help testing your line would be a good idea. Should your connection prove to be too slow, then you will need to contact your Internet Service Provider in order to upgrade your speed.

5. VoIP needs to be managed

Like every other tech system, you will need to manage your VoIP solution. This includes adding new lines, upgrading equipment, ensuring systems are compatible, etc. For many business owners this will require extra time they don't necessarily have. One of the best solutions we can recommend is a managed VoIP solution.

We offer VoIP solutions, so if you are looking to learn more about VoIP in your business, and would like to avoid the common mistakes made by others, contact us today to learn more about how our expertise can help.

Published with permission from TechAdvisory.org. Source.

Topic VoIP General
August 22nd, 2014

Productivity_Aug18_AThese days many of us have integrated various apps and programs on our computers and mobile devices into our daily lives. The problem many of us face, however, is that apps and programs are all different and many don't work all that well together, so we need to take time to transfer information or even share the same content. To make things easier, there is a great app called If This Then That (IFTTT), that could help make your devices just that much smarter.

What is If This Then That?

IFTTT is a Web and mobile app that was developed to connect different Web apps like Google Apps, DropBox, Facebook, Instagram, etc, together into one general system. In general, the service runs on conditional statements - or recipes - that fit the IFTTT statement.

The service is set up on a number of different conditional statements that make up what the developers of the app call a recipe. Each recipe is broken down into two different sections:

  • This - Also referred to as a trigger. Each trigger in a recipe is kind of like a requirement in that the set trigger has to happen for the recipe to start working.
  • That - That refers to an action that happens when a 'this' condition is triggered.
Once you have set up a number of recipes, the app runs in the background to check for triggers and then will automatically execute the action when it notices a trigger.

Examples of IFTTT recipes

There are a wide variety of recipes out there that you can create. For example, some of the more useful IFTTT recipes for businesses include:
  • If a photo is posted on the business Instagram account, then it is shared with Twitter and Facebook.
  • If a Square payment is processed, then this creates a line in a specific spreadsheet.
  • If a contact is added to a phone's address book, then this information is placed on Evernote.
  • If an article is posted on a specific blog, then the post is shared on Twitter, Facebook, and Google+.
  • If an email is starred on Gmail, then a reminder is set on my phone to review starred emails.
  • If I enter the office, then my phone is muted.
  • If a client emails an attachment, then a copy is saved to DropBox.
  • If my device is in the office, then my office lights are turned on (if you have Phillips Hue bulbs).
There are a wide variety of supported apps that allow you to create recipes for nearly anything you can think of. The developers are constantly adding support for new channels (apps), including many from the Internet of Things.

How to sign up for this

Because you can access IFTTT from the Web and via an app on your mobile device, we recommend first thinking about how you are going to use it. If you are going to be using recipes for your mobile device, then we recommend downloading the app onto your device. Regardless of how you are going to use it, you can create an account by:
  1. Going to the IFTTT website (https://ifttt.com/)
  2. Clicking Join IFTTT.
  3. Setting a username and password and clicking Create account.
From there, you will be able to log in and start creating rules. If you do want to use your mobile device, you should then download the free app for your device - Windows Phone, Android, iPhone - and then log in using the account information you just created. When you first log in you should see a number of channels (apps) related to your system have been activated. This means you can now start creating recipes.

Creating recipes from your browser

  1. Go to the IFTTT website (https://ifttt.com/) and press Sign in.
  2. Press Create.
  3. Press This and select your trigger - try picking your app first, then click on it to get a list of actions.
  4. Press Create Trigger.
  5. Click That and select an action channel.
  6. Select Create Recipe.
You can also click Browse from the menu bar at the top to find and activate already created recipes.

Creating recipes from your mobile device

  1. Open the app.
  2. Press the mortar and pestle icon at the top-right.
  3. Press the + followed by the + besides If on the next screen.
  4. Select the app from the icons at the top of the screen, and select the related trigger.
  5. Tap the + beside Then and select an action or app.
  6. Press Finish to activate the new recipe.
If you are looking for a cool way to connect different apps, and even save yourself time, then this could be something worth looking into. And, if you are looking to learn more about how you can increase your productivity, contact us today to see how our systems can help.
Published with permission from TechAdvisory.org. Source.

Topic Productivity
August 21st, 2014

BValue_Aug18_AIn many countries around the world, businesses are required to meet the needs of all employees. For able-bodied employees, one system will usually be able to meet needs, but disabled employees may have different requirements. Therefore, businesses should ensure that they develop an accessible technology plan.

What is accessible technology?

Accessible technology, also commonly referred to as assistive technology, is the idea of creating or implementing technology and systems that cater to employees with disabilities. While not every company will have or require accessible technology, it is required by many countries that businesses meet the needs of disabled employees.

To that end, it is a good idea to develop a plan on how to implement accessible technology. To help, here are five steps you could take:

1. Defining your strategy

The accessible technology strategy should be the first thing you develop as it will be the foundation of the overall plan. When looking at your strategy you should define how accessible technology fits into your overall organization plan and how it will fit with your existing strategies.

What you are looking to do is to figure out how this form of technology will fit with existing systems and increase overall operating effectiveness. From here, you can define the overall objectives, budget, and vision for the plan.

2. Identifying requirements

In this step, you should look closely at existing technology in the organization and the needs of your employees. Because each company is different and the needs of employees are different you should be careful to also identify the technology needs of your employees.

When looking at both the needs and existing systems you can work to come up with an overall set of requirements, along with a general priority. For example, will you need to modify existing computers or purchase new ones?

The key idea here is that you need to figure out exactly what you need.

3. Picking the new technology

Once you have identified what changes you need to implement, what new technology you will need, and your budget, you can then begin looking for the best solutions. The most effective way to do this is to work with it experts like us who can help you find and integrate the best technology and changes that will meet your adaptive technology needs.

4. Implementing and training

Once you have defined the changes, and new technology to integrate, you need to implement it. This may include altering physical devices and machines where necessary, and then testing the systems to make sure they are working properly.

It is also be a good idea to train your employees who will be using the systems, and the team who will be managing the systems.

5. Maintaining

As with all tech systems, it is important to realize that the solution you implement will not work forever, and will eventually require maintenance, updating, or even replacing. You should take steps to audit systems on a regular basis to ensure they are still meet the needs of your company and employees.

This can be a time consuming and potentially costly step, especially if you neglect it. We strongly recommend working with a company like ours, who can help manage your solution and ensure that updates and any necessary changes are implemented when they are needed, and that should needs change, systems are subsequently updated to meet the new requirements.

If you are looking to implement accessible technology in your business, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

August 15th, 2014

Virtualization_Aug11_AVirtualization has become common place in small to medium size businesses. After all, the idea of moving physical systems to virtual ones that not only usually costs less but also allows owners to get rid of physical hardware, makes it an appealing option. While virtualization is popular, migrations are not always successful. Following are five of the more popular reasons why they can fail.

1. Migration is forced before it is ready

One of the biggest reasons virtualization fails is that it is pushed before the company is ready for it. For example, it could be that the IT team is forced to fast-track virtualization, resulting in staff being forced to drop all other tasks and focus on migration.

If you rush, the chances of failure and mistakes always rise. And when it comes to changing systems from physical to virtual, mistakes can be compounded, thus increasing overall migration time and costs.

To avoid this you should take the time to conduct research on solutions available, workloads, applications to the move, and your specific business needs. Once you are across this, you should also take the time to get to know your systems and test them before migration.

2. Trying to implement a management plan after virtualizing systems

Some companies decide to virtualize first, and then try to figure out how to manage systems after migration is complete. This will almost always result in inefficiencies and frustration as the pressure is on not just to learn how to manage but also how to use this solution.

In order to see a more successful virtualization, you should have a management plan in place before you migrate your systems. You should look at how virtual machines will be managed, who will be doing what, as well as what systems you are going to use, and more. One of the best times to develop an overall management plan is when you are in the testing phase, well before actual migration. This will give you an idea of how systems will work in reality and how you can manage them.

3. Virtualization without employee buy-in, or involving employees

We have seen companies implement a virtualization solution without having full buy-in from the employees who will be using and managing the system. What this results in is confusion, resentment, lost efficiency, and, in some extreme situations, sabotage.

In order to successfully introduce a virtualized solution, you should ensure that all employees who will be using the system are not only aware of it but are trained on how to use it and have been given a fair chance to air their opinions. If you can achieve employee buy-in, there is a better chance that the systems will be used more effectively, and employees will be more open to other solutions being implemented.

4. Assuming one solution that works for others will work for you

An easy mistake to make is to only consider solutions successfully implemented by other businesses. The fact is, every business is different, and you should be looking for a solution that meets your specific needs.

If you go with a ready-made solution, or one-size-fits-all solution, it will likely work to some extent. However, there is a good chance that it will not completely meet your needs. This will likely result in either lost efficiency or increased investment in order to get what you need.

We recommend looking for a provider who can meet your virtualization needs with tailor made solutions. This way you will get what you need straightaway and likely not need to invest more in the future.

5. Not managing your virtual solution after implementation

Unlike some tech solutions, virtualization is not really a 'set it and forget it' type of solution. You will need to manage it from the start if you want to be able to get the most out of your systems. This includes ensuring resources are being allocated properly; machines are created and shut down properly; apps and systems are updated; and more.

While virtualized solutions do require less management than their physical counterparts, they still require some management and you will need people to help you do that. One of the best solutions is to work with an IT partner like us who can help manage your systems and ensure that they are working efficiently.

In fact, we offer a wide variety of virtualization solutions. By working with us, we can help take some of the virtualization load off and allow you to focus on running your business. If you would like to learn more, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

August 13th, 2014

Offie_Aug11_AMost business users are familiar with using work applications like Microsoft Excel. While Excel creates charts and tables to make information easier to read, there’s a function that most users tend to forget, or are unaware of - headers and footers. So let’s see what they are and how adding them to your spreadsheet can help make your data even easier to read.

What are headers and footers?

As with Word, Headers and footers are lines of text that print at the top (header) and bottom (footer) of each page in an Excel spreadsheet. They often contain descriptive text such as titles, dates, or page numbers displayed in page layout views and on printed pages.

Headers and footers are useful in providing quick information about your document or data in a predictable format and also help set out different parts of a document. Simply put, they make calculations, graphs, and pivot tables much easier to read and follow.

How to add and remove headers and footers:

  1. Select the spreadsheet for which you want to add headers or footers.
  2. On the Insert tab in the Text group, click Header & Footer; this displays the spreadsheet in page layout view.
  3. To add a header or footer, click on the left, right or center of the Header or Footer text box at the top or bottom of the spreadsheet page.
  4. You can now add a preset header or footer to your document, or create a custom header and footer.
  5. To start a new line in a header or footer text box, press ENTER; to include a single ampersand (&) in the text of a header or footer, use two ampersands. When you are done, click anywhere in the spreadsheet to close Header or Footer.
  6. Return to Normal page view by clicking on the View tab and Normal button.
  7. To remove the header or footer from a spreadsheet, select the View tab and click on Page Layout. Delete the information you want to remove.
The next time you need to repeat text on a page to make information more organized and easier to digest, you can simply do so with Excel's header and footer feature. Looking to learn more about Microsoft Office and its features? Contact us today and see how we can help.
Published with permission from TechAdvisory.org. Source.

August 6th, 2014

BCP_Aug05_AMany businesses are constantly facing a potential disaster. It could be a major fire that wipes out your business, or something as simple as accidentally deleting an important spreadsheet. Regardless of the severity of the potential disaster, businesses need to be prepared and one of the best ways to prepare is to back up your data. In the first part of this article we covered four tips that can help. In this article, we take a look at the next four tips to help ensure your data is backed up.

5. Automate your backup

It can be tough to actually remember to back up your files, especially if your business is busy. Therefore, you could look into an automated backup solution. At the very least, you should set a schedule as to when backups are conducted and set what is being backed up. While this isn't a full automation, a schedule will help.

If you are using solutions like the cloud or NAS (Network Attached Storage), you can usually automate the process by selecting which files and folders to back up and when. The software that powers these solutions will then do this automatically.

Ideally, your backups should be carried out automatically to ensure your data is available should you need it. But you should check periodically to ensure that your data is actually being backed up. This is especially true if you are backing up other systems, as there have been cases where employees have become frustrated by the backup process and simply turned it off. The business owner, thinking their data was being backed up would be in for a bit of a shock when systems crashed, if this was the case.

6. Back up your backups

Redundancy of your backups is just as important as actually backing up your data. You should keep a backup of your backup in case something happens to your original backup. While this doesn't have to be carried out as often as the 'normal' backup, this should be done on a regular basis.

In order to really ensure backup redundancy we recommend that if your main backup is kept on-site, then the secondary backup should be on another storage medium that is kept off-site.

7. Don't forget data stored on non-physical drives

What we are referring to here is the data stored on different services like your email, social media, and non-physical locations. This is especially true if you say have you own servers. It's highly likely that there is data stored on these services as well, and should they go down and you haven't kept a backup, you may lose important information.

Essentially, think about critical data that is used in the company, but isn't physically kept on computers. It may feel like this is going a step too far with backups, especially for businesses who use email services like Exchange and Gmail. However, while the chances of these systems going down are incredibly rare, it could still happen. Therefore, you should conduct a monthly to bi-yearly backup just to ensure that data is there somewhere should something happen.

8. Test your backups

Finally, it is beneficial to actually test your backups from time-to-time to ensure that they are not only working but the data is actually recoverable. If you do a trial run on recovering your data, you can get a good idea of how long it will take to retrieve this information when you actually need to recover it. You can then take steps to optimize this and let the relevant people know.

Also, testing is a good way to discover any problems, e.g., if someone has disabled backups, or one solution isn't working. This will ensure that your data is there when you need it.

If you are looking to integrate a data backup solution, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.